Moving

9 Red Flags When Hiring Moving Companies

If you’re preparing to move, the last thing you want to do is add stress by hiring a bad moving company. Here’s a handy list of things to watch out for.

Getting Ready to Move? Be Prepared

Moving is stressful. It can also be back breaking, knee hyper-extending, divorce court baiting work. So, if you can afford to, why not take the worst of it out of the moving equation by hiring professional movers? Trusting strangers can be challenging and there are plenty of bad movers out there. Here’s a list of nine things to watch out for when hiring a moving company.

 things to look for when hiring professional movers

1 – Are They the Right Type of Mover for the Job?

This is more a preparatory question than a red flag. But there are movers that specialize in local moves and movers that specialize in state-to-state moves. Make sure you’re looking for the right kind of company.

2 – Do They Have a Proper Business Address?

Most rogue moving companies operate out of a person’s home, off their cell phone, or via a P.O. Box. Unless the moving business is established enough to have a legitimate address, it’s probably best to avoid them.

3 – Are They Insured?

Their insurance information should be easily available on their website. Barring that, they should be more than happy to provide you with copies of their insurance.

4 – Do They Have Complaints on File With the Local BBB or Other Consumer Groups?

Check with the Better Business Bureau, local chamber of commerce, online consumer groups, and forums to make sure they don’t have a long history of unsatisfied customers.

5 – Do They Have References?

Ask for references and call them. Note: this step will not stand in for the entire list.

 things to look for when hiring professional movers

6 – Are They Licensed?

Like with the insurance info, the moving company’s licensing information should be easily accessible online or they should provide you with it happily.

7 – Are They Demanding Payment Upfront?

These days most reputable movers come to your home, estimate the cost of the move, and collect their fees when everything is done. No money should exchange hands upfront.

8 – Did They Offer You an Estimate Over the Phone?

A reputable company will want to estimate the cost of moving your actual items. They will not be content with multiplying your bedroom count against a fixed number. No reputable mover should ever charge you for providing an in-home estimate.

9 – Are They Willing to Provide a Binding Estimate?

All moves have additional costs come up. A reputable mover will offer you a binding estimate and a list of the fees associated with extras. A non-binding estimate is generally not worth much more than the paper it’s written on.

Relax and Let Someone Else Do the Heavy Lifting

Saving yourself the trouble of physically moving your furniture across town or across country needn’t come with worries about safety and costs. Watch out for these nine things and your next move should be a breeze.


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Carson is a real estate agent based out of Phoenix, Arizona. Carson loves data and market research, and how readily available it is in today's world. He is passionate about interpreting these insights to help his clients find and buy their perfect home. Carson got into the real estate industry because he loves the feeling of handing over the keys to a new home to happy clients. In his free time, he works on his backyard bonsai garden and spends time with his wife, Julia.

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