Andrea Ballesteros

2/28/24David Mastro

Google Review

Maddi Chalabian is a standout in the real estate world, embodying honesty, trustworthiness, and dependability. Her commitment to transparency and integrity sets her apart, creating a sense of confidence for clients. Known for her trustworthy nature, Maddi ensures a secure experience, navigating transactions with precision. I would recommend her to anyone.

2/10/24Tamara Holter

Google Review

I’ve had the pleasure of working with Madison Weaver on many occasions, and her exceptional skills as a Realtor truly set her apart. Madison's extensive knowledge of the Aliso Viejo and Laguna Niguel markets, coupled with her keen attention to detail always ensure a seamless experience. Her professionalism, transparent communication, and commitment to client satisfaction make her an invaluable asset in the real estate industry. As someone who has been in the industry for over 25 years myself, I can tell you Madison's dedication goes beyond the transaction; she genuinely cares about her clients' needs, making the entire process not just successful, but enjoyable. I highly recommend Madison Weaver for anyone seeking a top-tier Realtor in Southern California.

2/9/24Lena Ballesteros

Google Review

JJ puts 200% into his work, his integrity and honesty is something you want in your agent.
Thank you JJ for everything!!!
Mrs B

2/9/24Micah Phelan

Google Review

I've had the pleasure of working with Dusty Facinelli in the vibrant real estate scenes of Laguna Beach and Dana Point, CA. As a seasoned real estate agent with over a decade of experience, Dusty's commitment, first-hand knowledge, prompt communication, and friendly demeanor set him and The Ballesteros Real Estate Group apart.

Dusty's unwavering dedication to delivering unparalleled service shines through in every interaction. His expertise in the luxury real estate market, especially in Laguna Beach, makes him an invaluable partner.

For a personalized and exceptional real estate experience, I wholeheartedly recommend Dusty Facinelli and The Ballesteros Real Estate Group with Coldwell Banker. They truly stand out in providing top-notch service tailored to your needs. Whether buying, selling, or renting, Dusty is your go-to expert for Laguna Beach and Dana Point real estate, offering unparalleled insights and support.

2/9/24Kristi Ayon

Google Review

I had the pleasure of working with Dusty, who didn't just help me but my entire family with our real estate needs. His exceptional knowledge of the market and keen understanding of our requirements made the entire experience seamless.

Dusty's dedication to his clients is unmatched, and his professionalism and expertise were evident in every interaction. From identifying the perfect properties to skillfully negotiating on our behalf, Dusty's commitment to securing the best deals was unwavering. His friendly and genuine demeanor made the process enjoyable, and his post-sale support truly set him apart.

If you're in search of a top-notch real estate agent who truly cares, Dusty comes highly recommended for his outstanding service and exceptional results.

2/4/24Candy Cane

Google Review

The Ballesteros Group operates with a well-organized team of agents and support staff. The synergy within their team is evident, and gives me confidence in their ability to handle any real estate transaction.

After taking my information, they followed up promptly to address all of my questions and concerns. Their responsiveness and willingness to assist was truly remarkable, making me feel like a valued client even from our first meeting

2/4/24Terry Matheus

Google Review

I had the pleasure of working with Andrea Ballesteros and her exceptional team in Laguna Beach, CA. As a passionate luxury real estate broker and advisor, Andrea brings over 25 years of experience to the table. Her unwavering commitment to delivering unparalleled service truly sets her and The Ballesteros Real Estate Group with Coldwell Banker apart.

Andrea and her team have a profound understanding of the unique needs of their esteemed clients. They consistently prioritize their clients' objectives and go above and beyond to exceed expectations. Their approach is marked by honesty and transparency, ensuring that clients receive the best possible advice and guidance throughout their real estate journey.

I can't speak highly enough about Andrea and the team's professionalism and expertise in the luxury real estate market. If you're looking for a real estate team who is not only experienced but also deeply passionate about their work, look no further. I highly recommend The Ballesteros Real Estate Group with Coldwell Banker - Lifetime Client

2/2/24Sean Mastro

Google Review

I have the pleasure of currently working with Maddi & the Ballesteros Group. She is a phenomenal realtor who embodies honesty, trust and unwavering dedication to exceeding her client's expectations. Maddi's commitment to thorough research and hard work shines through in every interaction. Her proactive and genuine care for her clients make working with her a truly delightful experience. I highly recommend Maddi and the team to anyone who is seeking a trustworthy and hard-working team of realtors who will go the extra mile to ensure your needs are met.

1/10/24Diane Persinger

Google Review

I cannot speak more highly of Andrea Ballesteros and her team managing the sale of my sister's home. I was assisting my sister with the sale of her home while navigating through a highly contentious divorce. Andrea was able to walk us through the process with compassion and finesse. She was able to accommodate both sides needs with empathy and concern for the bottom line which was an almost impossible task under the circumstances. She provided immediate response times for the smallest question and demonstrated a knowledge of the market in a high-end area that was literally invaluable. I have prior experiences with selling personal property and though I have never had a poor experience, the level of professionalism and personal customer service provided by Andrea and her team was exceptional. I highly recommend!

12/22/23Brooke Hitchins

Google Review

I cannot say enough good things about Madison Chalabian and her dedication to her craft. Maddi is passionate and resilient in everything she does and will do anything for her clients. She is so hard working and gets the job done right every time. 10/10 you can trust her with your real estate needs!

12/21/23Rose Hetherington

Google Review

Always exceeds my expectations, never backs down from any challenge, and always follows through! A pure joy!

12/21/23Becky Martinez

Google Review

It was a pleasure to work with the Ballesteros Group and I would happily enlist their services again! Incredibly kind, friendly, efficient, diligent, dedicated to the task at hand. I'm very grateful to have had the opportunity to join forces for our common goal! Most important, to me, was their HONESTY and INTEGRITY! Thank you Andrea and Mandy for all your assistance, I wish you the very best!

12/21/23Keri Hetherington

Google Review

Madison Chalabian is professional and took the time to answer all our questions, she made us her top priority and you will love working with her!

12/21/23Susan Bottassi

Google Review

Having the opportunity to work with the Ballesteros Group was a true blessing! What an amazing class of individuals. I never met a staff so completely dedicated to accomplishing the highest results one can achieve for their client. Keeping focused on the vision they worked tirelessly and collectively as a team to supersede our goal! We are forever grateful to have connected with them. And are wishing the entire Organization all the good they have given to us and so many others!

12/21/23Bill Miller

Google Review

The best!

12/15/23JBV 25

Google Review

Mandy was the listing agent and property manager on a home I rent. She is very responsive, knowledgeable, professional, friendly and a pleasure to interact with. She is fantastic. I highly recommend her.

12/8/23Terri Avnaim

Google Review

Andrea is simply the best in the business. She has helped me buy and sell four homes over the last two decades and I will never use anyone else! She is caring, knowledgeable, and level-headed — all around a great partner to have on your side.

12/8/23Jeff Terreros

Google Review

I had the pleasure of working with Rosie as she represented a new resident for one of our rental properties. She was meticulous to go over all the details on the lease and make sure she negotiated the best terms for her client. I think she's a great agent and definitely someone you would want representing you!

11/21/23Sondra Fleming Crews

Google Review

I had the pleasure of working with Mandy Franklin to rent our family home and she truly exceeded all expectations and was so integral in getting the home renovated and rented quickly at a great rate. From the initial walkthrough of the home, to several check-ins on the renovation process, and to potential tenant showings, Mandy demonstrated unparalleled dedication and professionalism that made the entire process seamless and stress-free for me and my family.

Mandy, with her exceptional attention to detail, went above and beyond by investing time and effort in thoroughly reviewing our home. Not only did she meticulously assess every corner of the property, but she and Andrea Ballesteros also collaborated closely with us, providing invaluable feedback on pricing versus the other rental properties in the area, potential improvements, and necessary changes. Her insights were not only realistic but also practical, reflecting a deep understanding of the market and a keen eye for what would enhance the appeal of our home.

What truly sets Mandy apart is not just her industry expertise, but her kindness and thoughtfulness throughout the entire process. She consistently demonstrated a genuine concern for our needs and priorities and kept us well-informed at every stage. She anticipated all issues and was proactive in communicating with us. Her willingness to go the extra mile reassured us that we were in capable hands.

Mandy stands out as a shining example of professionalism and dedication. We consider ourselves incredibly fortunate to have had her as our real estate partner. I wholeheartedly recommend Mandy's services and am confident that anyone working with her will experience the same level of expertise and care that my family and I did.

11/13/23Katherine Ware

Google Review

Dusty is fabulous to work with. He is knowledgeable, highly responsive, has integrity, and really knows how to work with people. He found us fabulous tenants on three rental transactions, and recently sold us our home in Newport Beach. We have bought and sold properties for over thirty years in Southern California, and cannot speak highly enough of Dusty and the Ballesteros Group of professionals. The transactions were seamless, and Dusty was a joy to work with throughout.

11/9/23Alexandra Baber

Google Review

I recently sold my condo with Rosie and I could not have been happier with the experience. She is an absolute professional and went above and beyond to help me sell my home quickly and for top dollar.

Rosie started by showing me neighborhood comps and pricing my condo competitively. She then helped arrange contractors to paint my home along with professional photos to make it look its best. She also marketed my home aggressively on all major real estate websites and social media platforms, in addition to hosting open houses.

I received multiple offers on my condo within days of putting it on the market. Rosie helped me carefully review each offer and negotiate the best possible deal. She also kept me updated on every step of the process and made sure that all my questions and concerns were addressed.

I closed on my condo quickly at my asking price. I am so grateful for Rosie's expertise and guidance throughout the selling process. She made it a smooth and stress-free experience.
The task of selling my condo and buying a new home all while pregnant seemed daunting at first. Having Rosie as our realtor made the process extremely easy which calmed all my anxiety. I can’t imagine how difficult this process could have been without her!

11/9/23Jackson Baber

Google Review

As first-time home buyers in this crazy market, my wife and I were feeling overwhelmed and intimidated by the process. But from the moment we started working with Rosie, we felt confident and supported.

Rosie is incredibly knowledgeable about navigating this ever-changing real estate market and has a deep understanding of the needs of first-time buyers. She took the time to educate us on the entire process, from pre-approval to closing, and was always available to answer our questions, no matter how big or small. We naturally had dozens of questions and she always responded immediately to every one of them.

Rosie is also a skilled negotiator and advocate for her clients. She helped us find the perfect home for our needs and budget, and she fought hard to get us the best possible deal. We couldn’t be happier!

We are so grateful for Rosie's expertise and guidance throughout our home buying journey. Working with her felt more like working with a friend. She made the process enjoyable and stress-free, and we highly recommend her to any first-time home buyer. She is an expert in her field and is dedicated to helping her clients find the perfect home. We are forever grateful for her hard work and dedication in getting us into our dream home to raise our family in and she is definitely on speed dial if we buy or sell in the future!

11/6/23182Courtney

Google Review

JJ and team were simply wonderful during my relocation and home buying experience. They took care of every detail and were my "eyes and ears" in Laguna, when I was on the East Coast. They did measurements for small things like a garden shed, coordinated contractors to spruce up the new home, and walked me through every contract. I have recommended them to others and will use them if I ever sell.

11/6/23paula hornbuckle

Google Review

I love working with JJ Ballesteros from Ballesteros Group. I choose to spend my money and time working with people who not only are consummate professionals but give their time and money back to the community they call home. JJ and wife Andrea contribute to many local charities in both respects. The home selling experience was seamless. A small "fix-it" item was requested by the buyer and JJ and his team handled it without any disruption in the process. I would HIGHLY recommend the Ballesteros Group for any real estate needs. "and they are super nice people too".

11/6/23Nasim A. Mohebbi

Google Review

JJ and his team have been invaluable in our real estate dealings for several years, consistently providing a delightful experience. Their deep knowledge, unwavering honesty, and dedication make them a top choice for ensuring we make informed decisions and have a seamless process from start to finish.

10/31/23dana chalabian

Google Review

Maddi Chalabian with the Ballesteros Real Estate group has been an absolute pleasure to work with, she has been helping us find our next home. Her dedication to finding exactly what we want is commendable.She goes the extra mile to understand her clients needs and provide options the align seamlessly. Her impeccable communication and her friendly demeanor makes the process enjoyable. I can’t wait to work with her again in the future. Maddi is a real estate agent that I highly recommend.Thank you.

10/31/23steve chalabian

Google Review

Working alongside Maddi in my quest for investment properties and been an incredible experience. Her dedication, meticulous approach and tireless work ethic sets her apart. With exceptional attention to detail, she adeptly navigates the real estate landscape. Maddi is not just a professional but a warm, approachable guide through this process, keeping me informed every step of the way. I look forward to many transactions in the future.

10/30/23Kaitlyn Chalabian

Google Review

Maddi C has been extremely knowledgeable, kind, and consistent in following up with me and my fiancé when looking for homes and talking about the future of home buying. She has so many connections and instilled hope in us through this stressful process. I recommend working with Maddi C in the future!

10/30/23Ian Franklin

Google Review

I recently had the pleasure of meeting the Ballesteros Group at an open house, and my experience was incredibly positive. From the moment I stepped through the door, it was evident that this real estate team was not your average group of agents.
One thing that truly stood out was their in-depth knowledge of the market. They provided valuable insights and information about the local real estate landscape, helping me better understand the current trends and opportunities. It was clear that they were experts in their field.
I can confidently say that when I am ready to purchase a property, I will be working with the Ballesteros Group. Their professionalism, market knowledge, and commitment to customer satisfaction left an impressive and lasting impression on me. If you're looking for a real estate team that goes above and beyond, I highly recommend considering the Ballesteros Group for your next real estate venture.

10/25/23Robert Ott

Google Review

Mandy was amazing to work with. She not only cares more than anyone I know, she works tirelessly until the job is done and everyone is happy with the results. I only wish I had more homes to buy because Mandy would be helping me with those as well!

10/24/23Scott Huber

Google Review

Mandy from the Ballesteros Group is an amazing and caring office Manager! She will work tirelessly for you to ensure you get what you need. Not sure you will find anyone who will work harder for you.

10/10/23Michaela Gould

Google Review

If you are looking for the most caring, detailed & hardworking agent, Maddi Chalabian is who you want to work with. Her attention to every detail you could ever need in the home buying process is what sets her apart & is the reason why I will always use her as my agent. For this process, you only hope to find somebody who will be as passionate as you in finding a home & she is just that. This process wouldn't be what it was without maddi & I would highly recommend her to anybody looking to buy a home!

10/10/23Ryan Raphael

Google Review

I have personally work with JJ and Andrea for 10 years now. Not only are they an amazing power couple, they eat sleep and breathe real estate. They know everything you need to know about Laguna Beach and the coastal market. If you are looking for a 5 star realtor, do not hesitate to call them.

10/9/23Christopher Arce-Dale

Google Review

Andrea and her team are fantastic group of real estate professionals. She has assisted me with multiple real estate transactions over the years and she is our go to for all things real estate related. Highly skilled in negotiations, Andrea is an expert in bringing parties together to achieve a win-win situation for all. She is easily accessible, highly communicative, and brings a level of care and compassion to what can be a challenging real estate experience. Andrea and her team are the best of the best, and I highly recommend them!

10/8/23Anna-Clare Redmond

Google Review

Andrea quarterbacked our family through the purchase of our first home in the United States. Where previously complex, the Ballesteros real estate team provided a seamless and effortless experience. I would give 1000 stars if I could.

10/6/23Gina Christian

Google Review

Andrea is amazing! Her hard work and dedication to her clients is beyond anyone’s expectations. She is truly so passionate about the people she serves. I trust her implicitly and have complete confidence in her ability to guide us through all things real estate.

10/3/23eva parsons

Google Review

I had the pleasure of working with Mandy at the Ballesteros Group recently and would highly recommend them. The entire team is trustworthy and also incredibly reliable. They were always there when I needed them and ensured a smooth process. Thanks for everything!--😊

10/3/23Ryan Franklin

Google Review

Thank you to the Ballesteros Group for being such a great team to work with. Not only are they knowledgeable and professional , they care about their clients and are 100% dedicated! You can trust they have your best interest.

10/3/23Michael Franklin

Google Review

I wanted to express my appreciation for the incredible service I received from the Ballesteros Group! Your team's concern for my needs and well-being was evident at every step. Your company truly cares, and that's a rare quality in this industry. I'll be sure to recommend Ballesteros Group to anyone in search of a caring and dedicated real estate agent. Thank you again.

9/26/23Gerald Bosch

Google Review

I live in Virginia, so when my dad decided to sell his home in Mission Viejo I called Andrea. We'd worked with her twice before and were very pleased, so I didn't bother calling anyone else. The home needed some work. Andrea and her team did a great job updating, staging, and marketing my dad's house. They handled everything, and the transaction closed quickly without a hitch. She has earned my thanks and recommendation!

8/11/23Steven Zadravecz

Google Review

I have use the Ballesteros Group on all numerous transactions, including buying property, selling property and renting property. At all times, they were excellent, prompt, objective, gave great advice, and got me the best deal possible. Andrea and her support team strive for perfection and are client service oriented. Everyone on the team was professional and had my best interests in mind. I could not be more pleased. And that’s high praise coming from a relatively sophisticated user of real estate service. Bottom line - you simply cannot go wrong when the Ballesteros Group is on your side.

7/19/23Heather Harding

Google Review

My husband and I would like to thank Andrea, Rosie and the entire team, for helping us locate the perfect beach home, for our family. Andrea and I clicked, from the very first showing, and quickly located the perfect area and home, for our family (as well as negotiating quickly and hard, on our behalf). Her entire team was an absolute pleasure to work with, on an extremely difficult deal, with many, many moving parts. They have our sincerest gratitude and confidence, in assisting others as well, and we have already been referring them to family and friends.

The Hardings

6/27/23Erwan de Quillien

Google Review

Andrea guided and supported us every step of the way towards our dream of homeownership. We always felt comfortable with Andrea’s local knowledge, extensive network and experience that she would provide us with the consulting and guidance we were looking for. We are thrilled to have purchased our home and are forever grateful for Andrea and her team!

6/21/23Meg Simmons

Google Review

Working with Andrea and Rosie was wonderful! From the moment we listed our home with them, we felt very confident that they would show it in the best light and together came up with a strategy that worked for our family. They communicated clearly and we trusted them every step of the way!

6/3/23Eric Eltzholtz

Google Review

3/17/23Michael Flynn

Google Review

The Ballesteros real estate group is world class! It starts at the top with Andrea my experience with everyone and their organization has been A+ We were new to Laguna Beach and didn’t have a good starting point Andrea made sure that we were well-informed and educated on products, neighborhoods and value. I can’t say enough good things about her or her company and would highly recommend her to anyone that wants a well-informed, honest, and above reproach professionalism! Andrea and Rosie are two people that friends were made from business.

8/30/22Nicole Anderson

Google Review

Thank you so much for helping my personal family for their summer rental. You are a true professional and made it so easy for us and everyone was pleased with your results and customer care. We look forward to working with you for years to come.

8/11/22Sabina Vavra

Google Review

Dusty helped us find our Laguna cottage this past summer. He provided us with an excellent education of the area and surrounding parts of Laguna and was so professional and patient in showing us any and every home. Beyond his search efforts on our behalf, he proved to be diligent in his efforts to obtain the best deal on our behalf and represent us in a way that enabled us to become the new owners of a multi-offer home. Most importantly, we now consider Dusty one of our friends which speaks directly to his thoughtful nature and kind disposition.

8/4/22Anya Arthur

Google Review

Andrea and her team are simply phenomenal. She is hands down the easiest and best agent I’ve ever worked with. This was the second time my family called her up and for good reason. I had to sell my dad’s place but didn’t live locally. She and her team oversaw everything for me on the ground from arranging shipping/storing of personal items to project managing the necessary pre-sale construction work and subsequent staging. Upon list we received multiple offers within days, in shifting market conditions no less. She zeroed in on the best offer and negotiated a great deal. In the end Andrea turned a super stressful situation for us into a breeze. We’d call her up again in a heartbeat if we ever need to sell in the OC area again.

8/2/22Diane Hobson

Google Review

Andrea and her team made buying our home easy! She was great to work with, lovely and friendly, and very knowledgeable about the areas and the whole process. Andrea went above and beyond to help us close on our home quickly and efficiently. I would highly recommend.
Thank you Andrea!
Love Diane & Nigel Hobson

7/4/22Terrill Folsland

Google Review

Andrea was great and made the sale seamless. Great personality, and she was on top of the sale, making the paper work a bit easier. Thanks for the experience.

4/18/22Michele Lindley

Google Review

Andrea and her team were amazing to work with. They found the perfect home for us within just a few weeks. They made the entire process seem very easy and straightforward. What impressed us the most was the help we received after escrow closed. We needed to get a few things on the house fixed, some of which could’ve been extremely costly. They quickly helped us find quality people at a great price. What could of been a very unpleasant process ended up being very simple. We would definitely work with Andrea and her team again.

3/21/22Katie Taggart

Google Review

We highly recommend JJ and his team! They helped us with both the sale of our prior home and the purchase of our new home. From start to finish, JJ was very easy to work with and always exceeded our expectations.

1/11/22Nikki Lawson

Google Review

Andrea was a true partner to us in the process of selling our home! She was a great listener, challenged us and ultimately paved the way for a stress free process for us where we truly believe we achieved a great result! She has a super team that surrounds her, her professional network is super, but she never discharges her accountability as your main contact - we couldn't recommend her more highly! Nikki & Dean Lawson

11/18/21Windy Newbro

Google Review

Over the years we saw the successful results from Andrea Ballesteros listings in our and the surrounding neighborhoods. So when the time came we knew we needed her. We explained we needed a firm confident professional that could navigate our unique situation, she did not flinch. Our situation took time and it required an immense amount of patience. Andrea and her teams' approach was systematic and professional. They all possessed a calm confidence, undeterred by these unprecedented times; 2020-2021. Start to finish Andrea and her team were professional, attentive, knowledgeable, passionate and undeniably genuine. We felt heard and understood during the entire process. We highly recommend Andrea Ballesteros, Rosie Baber and the entire team at Ballesteros Real Estate Group. Our family cannot thank them enough for the smart but hard work they put into helping us sell our property.

10/6/21Tom Buday

Google Review

Andrea was knowledgeable, responsive, pragmatic, and highly service-oriented. I recommend her highly to others seeking to buy homes in Laguna Beach or neighboring communities.

8/4/21Kori Peters

Google Review

We had the privilege of working with The Ballesteros Team on the purchase of our dream home in Laguna Beach. Andrea's aggressive negotiation skills, in-depth knowledge & passion surpass any agent we have ever worked with. She provided us with intel about everything and answered every question we had during the process. Her team gave us first rate recommendations on everyone from an incredible mortgage broker and home inspector, to a landscaper and an interior designer. Andrea & her team kept us informed along the way and we were in the best hands possible for the most exciting buy of our life. Our relationship didn't stop at closing, they continue to give us valuable advice and we treasure their friendship.

7/14/21Justin Gibbons

Google Review

We wanted to circle back and follow up on a previous review we provided the Ballesteros Real Estate Group from when we purchased our home in March 2020. 1.4 years later and Andrea is still providing us with top notch services. She is continually consulting us on remodeling advice and providing us with local, credible contractors--she even came to meet us at our house to do a walk through with us! If you want a reputable Realtor for life in OC (even years after you purchase/sell), you should be utilizing the Ballesteros Group. She has become a friend and will be helping us with future transactions indefinitely :)

7/9/21Justin Gibbons

Google Review

Andrea was the epitome of professionalism and great service. She clearly has an amazing grasp of the Laguna Beach market. Her knowledge of remodeling, pricing, and real estate in general is incredible. I couldn’t be happier with our new home thanks to Andrea and her team. Thank you!!

6/3/21KC Smith

Google Review

I was in the market for a 2nd home in Laguna Beach so I was referred to Andrea Ballesteros. I was told she is the expert in Laguna Beach. She did not disappoint. Beyond friendly, always available and she has a deep knowledge of the area. We synced up quickly as she listened to what I was looking for and found me several homes around my price range. I have dealt with other brokers who don't listen and push product but Andrea was super focused and I bought the FIRST house she showed me. She nailed it. I was, and I am, impressed she has stayed with me even after we closed escrow. She is always available to help with any other home needs. I HIGHLY recommend her and her amazing team. 5 star. :)

5/25/21Kim Spinney

Google Review

We had a wonderful experience working with Andrea and Rosie on our Laguna Beach home. Andrea got us from offer to closing in 22 days and referred us to a great mortgage banker that enhanced her service. Andrea was very professional with each step of the process and negotiated several items in our favor for us. We were able to access the home at our schedule and convenience and all items were addressed in a timely manner. She anticipated our needs and kept everything calm and moving forward. We will definitely be referring her to our friends and colleagues!

5/22/21Jennifer Bittner

Google Review

We’ve worked with Andrea to buy, sell and rent our homes. She is highly responsive, knows the market extremely well and very personable.

5/21/21Dan Burkhart

Google Review

We just completed a seamless home purchase in Laguna Beach with Andrea representing us. I cannot recommend her more highly. I have provided a perfect score on all dimensions, which might seem less credible, but I thought deeply about this, and am confident that this is an accurate review based on my experience.

(For context, I grew up in a 'Real Estate' household. My father was a broker and my mother an agent in Southern California for over 20 years.)

Local Knowledge:
(5 stars - without question) Andrea grew up in Laguna Beach. This is invaluable. I could ask her about anything from landslide history to traffic patterns to crime and she was able to answer every question with confidence. This also proved valuable in the search process. In describing what kind of house we were looking for, I was able to develop a 'short-hand' with Andrea immediately. She knew exactly what we were interested in and this saved us both a ton of time. As an out of town buyer, she was able to do some vetting for us - sometimes even walking through homes with me using FaceTime to give me virtual tours to gather reference points.

Process Expertise:
(5 Stars) Andrea made the entire process as easy as it could possibly be, particularly for an out of town Buyer. Beyond the offer and escrow process (which she clearly has mastered over years), she has a strong knowledge of local rules, regulations, permits and process for local approvals of any changes one might make to a home. In addition, she has a strong stable of service providers she was able to recommend which made my buying experience infinitely easier, as I could just trust her local providers to take care of needed repairs. She always made sure I had a clear sense for process timing and next steps. I never had to ask her what to expect next.

Responsiveness:
(5 Stars) Like any great leader, Andrea made me feel Like I was her only client - which I knew was certainly not the case. She used text, email and calls appropriately to parse 'quick updates' vs. topics that might require more of a conversation. She respected my calendar and always over-communicated, even with a quick one sentence update via text. She is clearly hyper-organized, and she pays attention to every detail, which also makes for exceptional communication efficiency. She has definitely mastered her 'executive communication' skills.

Negotiation Skills:
(5 Stars) Negotiation guidance/consultation is one of the cornerstone skills of a great real estate professional. Moreover, it is also where great agents are clearly separated from average agents. Our purchase involved a special circumstance which highlighted Andrea's integrity, trustworthiness, and overall character - which are the most critical attributes in selecting an agent to represent you in a transaction from either side.

With all of the efficient communications, it is also important to mention her manner of communication. I never ONCE felt pressured. Andrea's priority is in making her clients happy. She is clear, direct and no-nonsense, even when approaching difficult moments in a negotiation. I never had the feeling that we wasted time, and yet, never felt rushed either.

Andrea is a consummate professional. She is completely dedicated to the success and happiness of her clients. She is also dedicated to being the absolute best at what she does, and this is what really sets her apart.

5/21/21Carole Daley

Google Review

The Ballesteros Group has assembled a terrific team to quickly help with all aspects of buying and selling a home. Andrea’s patience and experience were invaluable in helping us decide what we wanted in a new home. Her knowledge and interest extend beyond Laguna Beach allowing us to explore all our options in Orange County. Andrea was skillful in getting the results we needed from the seller, seller’s agent, builder, inspectors and the City of Laguna Beach! Andrea is a real estate professional we look forward to working with again.