CoStar Group is committed to providing usable and accessible content for all of our users, including those with disabilities. Our accessibility efforts are based on the World Wide Web Consortium (W3C)’s Web Content Accessibility Guidelines (WCAG) 2.1, Levels A and AA. We welcome any suggestions and comments about improving the digital experience of our mobile and web applications.
If you experience difficulty accessing or using content on our website, mobile application, or any other digital channel, please email us at [email protected] or call us at (844) 293-8899. In your message, please provide your contact information, the web page address or other location where you experienced difficulty, and a brief description of the issue you encountered.
To facilitate and evaluate our accessibility efforts, we have partnered with eSSENTIAL Accessibility. Their accessibility program evaluates our digital products periodically in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. CoStar Group, moreover, goes beyond minimum compliance requirements by providing an assistive CX technology application to customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download, and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.
When you click on certain links on our website, you may be directed to a third-party managed website where you may be subject to the privacy, copyright, security, and information quality policies of that third party website. We cannot guarantee that such third-party website will comply with the accessibility requirements of applicable law, including, but not limited to, Section 508 of the Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG).