Carmen Collins

3/27/26Patricia Coleman

Google Review

My home-buying experience was truly more than I ever could have imagined. From start to finish, Carmen, Len, and their team were right by my side, making what could have been an overwhelming process feel smooth, exciting, and even enjoyable.
As someone who didn’t know much about the home-buying process, I had a lot of questions—and they never once made me feel unsure or overwhelmed. They answered everything with patience and care, while also guiding me with valuable insight I didn’t even know I needed.
What meant the most to me was how genuinely they listened. They took the time to understand exactly what I wanted and needed, and I felt supported every step of the way. Because of them, I not only found a house, but a place I can truly call home.
I’m beyond grateful for this experience and would highly recommend Carmen, Len, and their team to anyone looking to buy a home. You will be in the best hands.

3/3/26John Guajardo

Google Review

Wonderful people to work with constantly on getting you into a wonderful home that you would love and enjoy for years

12/17/25Tasnim Prova

Google Review

Very satisfied with their professional behaviour

12/2/25Natasha Mcjimsey

Google Review

Carmen and her team are truly exceptional. From the moment you tell her what you’re looking for, she works tirelessly to find exactly that—and often even more. She is not the type of agent who’s just trying to make a sale; she genuinely cares, and it shows in every interaction.

The communication throughout the entire process was outstanding. Whether it was emails, photos, or videos, Carmen made sure we had everything we needed and explained each step clearly. And don’t let her warm smile fool you—she is tough, determined, and an absolute go-getter.

Because of Carmen and her amazing team, our family is finally reunited and settled in one state again. If I could give her 10 stars, I absolutely would

11/25/25Emily E

Google Review

I was grateful to have been able to first meet Carmen in a non-house hunting setting, which allowed me to get to know her as an individual separate from her business. Her positivity, warmth, and good nature, along with validation from a friend's personal home buying journey with her, is what led us to put our trust into Carmen and her team. She was incredibly patient with our asks and any concerns that may have occurred during our time working together. While Carmen helps to lead you to the best decision for you, she is by no means influencing you to go in a direction that she doesn't think would leave you feeling positive. Also, her interest and investment into community building for, and with, her clients throughout the year is so wonderful to be a part of! You'd be so incredibly lucky to share in this vulnerable and exciting journey with her!

11/17/25Nancy Sayania

Google Review

My husband and I worked with Carmen, Len, and their team (including Ralph and Rochie) for our first home purchase, and honestly, they were all really amazing!! Super kind, patient, and always willing to help with anything we needed. Carmen made the whole home-buying process feel easy. I love how she takes the initiative to educate you, especially if you have a ton of questions. She’s an amazing negotiator and genuinely fights to get you the best deal. I clicked with Carmen on day one! I could just tell we were going to be a great team and that I’d be able to rely on her with such big decisions. The guidance and support we got from her made everything so smooth. Len was great with all the construction details and even double-checked things we didn’t know to look for.

We’re really grateful for how seamless the whole experience was. Highly recommend them!

11/14/25Veronica Behr

Google Review

Carmen and Len were professional, helpful, and the best I could have hoped for. As a first time home buyer, I had a million questions and a lot of anxiety. Carmen was so incredible every step of the way, and went above and beyond to make sure I felt heard and found a house I loved!

10/15/25Jason Rodriguez

Google Review

I highly recommend Carmen and the whole CLR Sales Group professional team. They were on top of everything in the whole process of selling our home. Communication was top notch 100% of the time. If you’re looking to buy or sell they are on it.

6/2/25Khefren Sackey

Google Review

Carmen was PHENOMENAL! She was able to help my wife and I throughout every step of this process. In a process that we were led to believe was super tedious, Carmen was able to make it super smooth instead, and even got us the BEST deals! She’s great. 10/10 every time!

6/1/25seth carroll

Google Review

There should be a 6th star!

Carmen, Len, and the entire CLR team were absolutely phenomenal. When my wife and I decided to buy our first home, Carmen came highly recommended by friends and family - now we know why!

From the start, Carmen was responsive, professional, and incredibly organized. She set up a kickoff meeting right away, answered all our questions with clarity, and truly made us feel supported. More than that, she was genuine and empathetic—qualities that never waivered.

Throughout the process, we were in constant communication. Her team helped us review listings, coordinated multiple showings, and even dug up off-market properties tailored to our needs. Carmen always came prepared with property info (in her signature folder), deep local knowledge, and valuable insights on potential upgrades.

When we found our 9.5/10 home (thanks Len for the last minute showing!), Carmen jumped into action. She worked with us on a Saturday night and submitted the offer immediately. Thanks to her determination and quick thinking, our offer was accepted in under 36 hours of the property being listed. Her negotiation skills and sense of urgency made all the difference.

Even after the offer was accepted, Carmen and her team stayed fully engaged - guiding us through the option period, keeping everything on track, and even introducing us to a lender who better matched our needs.

Bottom line: Carmen and the CLR Group are as professional, knowledgeable, and caring as it gets. She’ll be our first call for any future real estate needs in the Austin area. I could keep going, but my point is clear - CLR is the best in the business and you won't be disappointed.

2/14/25Karolyn Adams

Google Review

Carmen, Len and Rochi; the CLR team helped us tremendously and efficiently with the sale of our home. They are flexible, understanding and great people to help you in your real estate sale or purchase. You would do yourself a favor and gain their services. Thanks again CLR Sales Group!! Blessings to you all

12/1/24Kimi Kane

Google Review

I had an amazing experience with the CLR sales group. Carmen and Len are amazing at what they do and they will stop at nothing to help you find your amazing dream home. They were there for us every step of the way with our home build. I am a first-time homeowner and they made the experience very seamless for me! I highly recommend the CLR sales group to anyone looking for a home because not only are they helping you look for a home, they genuinely care that you find a home that is right for you. What an amazing experience!

11/25/24Eduardo Pena

Google Review

11/22/24holly miller

Google Review

Carmen and Len are amazing! I had a great experience buying my first home with them. I knew next to nothing about all the ins and outs, but they patiently explained everything and made sure nothing was missed or forgotten. They responded promptly to all of my requests and connected me to wonderful contractors and other resources for various tasks. I cannot recommend this group enough!

11/15/24Kevin Nguyen

Google Review

Saw the listing for my current house when I was out of town. Had to make the offer sight unseen. I would not have been comfortable doing that if it wasn’t for Carmen and Len going above and beyond.

11/8/24Jeannie

Google Review

Carmen went far beyond expectations! We could not have made it through the process without her! Thank you from the bottom of my heart!

11/8/24Rocio Pena

Google Review

Great couple to help you find your dream home. Very patient and kind ..

10/1/24J Deaver

Google Review

Real estate selling/buying is never an easy task. There is a lot of emotion, money, and time involved. Finding the right team to help you through the market is essential. I have bought and sold 6 houses in my lifetime and the CLR team did a fantastic job in a very unstable market. Give the CLR team a try, and I am sure you will not be disappointed.

6/27/24Odin Fors

Google Review

Everything you'd want in a team and more. Carmen's a rockstar. She always made herself available, took care of everything without breaking a sweat, and saved us a ton of time, money, and headaches. Excellence across the board. We're not letting them out of our sight.

6/13/24Kelly Cameron

Google Review

Carmen and the CLR Sales Group were amazing to work with as we sold our old home and bought our new one. They patiently walked us through every step of the process and were there to answer all of our many questions. When we sold our home, they were here to give us tips and to stage it for us. They did such a great job that it went under contract after the first weekend! Then she and Len worked with us to find just the right home. Not once did we feel pressured to settle for a house or to "upgrade" to something more than we were looking for. Carmen is so knowledgeable that she was able to help us get our new home for a deal, and the whole CLR Sales Group team walked us through the process of closing both houses. We would definitely recommend Carmen and her team to anyone looking to buy or sell!

6/10/24Alexandria Hanna

Google Review

I recently worked with Jenn on a rental transaction and was thoroughly impressed. Her communication and knowledge made the process incredibly smooth! I would love to work with her again!

5/25/24Linda Lazo

Google Review

I highly recommend Carmen Reese and the CLR Sales Group. They helped me sell my Austin house and find a great new home in Georgetown. Carmen listened to my needs and concerns and helped make this a stress-free process. The aggressive marketing and appropriate pricing lead to my Austin house being under contract in about two weeks. She is an exceptional advocate for her clients.

5/18/24Corinne Neal

Google Review

My husband and I recently purchased a home. Carmen and The CLR Sales Group made the process seamless. Carmen took the time to listen to our wish list and gave us a great overview of the process in our consultation. She was extremely helpful and prepared as we viewed homes which made the process very efficient. We found a new-to-market home with everything we were looking for and Carmen and her team submitted our offer before any other potential buyers. Carmen is experienced and knowledgeable and I would highly recommend her and The CLR Sales Group.

5/17/24Brandon Neal

Google Review

Carmen Reese worked tirelessly with my family to find the perfect house for us! Carmen and the CLR Sales Group were very knowledgeable in the buying process and provided excellent guidance. Carmen spent several weekends coordinating many house viewings. She was always punctual and well-prepared for them. It was a pleasure working with the CLR Sales Group and would highly recommend them!

5/14/24Casey Fewell

Google Review

Carmen and her team at the CLR Sales Group are top notch! Carmen helped me purchase my first home in 2019 and was able to score us an amazing deal on a new build with many upgrades we did not think we would be able to afford due to her hard work and incredible negotiating skills. Her communication and patience with us through the entire process was on point. She made sure that she was aware of our "must haves" and did not push us to settle without meeting those expectations.

I never felt pressured and always felt informed which is extremely important in making a huge purchase like this.

I will definitely use the CLR Sales Group again for all of my future real estate transactions.

5/14/24Brittany Johnson

Google Review

My husband and I worked with Carmen from the CLR Sales Group on the sale of our Round Rock home. Carmen is remarkably knowledgeable and she made the selling process seamless for us. Carmen helped us stay proactive and organized as we staged and listed our home and went under contract. We had a strong multiple offer scenario within a week of listing! We are so happy we sold our home with Carmen and her team at CLR Sales Group!

5/7/24Peyton White

Google Review

I worked with Carmen on The CLR Sales Group and I have to say, she’s such an outgoing, positive, and knowledgeable woman! I definitely came into the real estate process not knowing a lot about purchasing a home, but Carmen really demonstrated her passion for real estate and was also able to teach me about things I had no clue about (such as the escrow period, inspections, and so much more). Would 100% recommend her and her team to anyone!!

4/26/24Andrea Mcneil

Google Review

Carmen and The CLR Sales Group were incredible, professional and got us an amazing deal!

Without the team we wouldn't have been able to get our first home! They negotiated a new roof AC and water heater!

I highly recommend the team as a must hire option when buying or selling!

2/2/24Ludovic Gnoguem

Google Review

I am delighted to express my utmost satisfaction with the outstanding service provided by The CLR Sales Group throughout the entire home-buying process. Working with The CLR Sales Group has truly been a remarkable experience, and I couldn't be happier with the results.
I wholeheartedly recommend The CLR Sales Group to anyone seeking a dedicated and knowledgeable real estate professional.

1/26/24Jeanene Champieux

Google Review

I moved to Texas almost a year ago. Houses were flying off the market as fast as they appeared. Several realtors could not meet my expectations. Jennifer Shaffer was closing up an open house. She offered to show me houses in the area and I accepted. We made at least a dozen offers and could not get an offer accepted. Jen was always cheerful and optimistic. When an offer was finally accepted she with me through each step of the transaction. She was even at my closing. Even after closing she continues to keep in contact. When I need a realtor again, I will call Jen. You should as well. I am a difficult client and she was always professional and more important ethical. Love you Jen.

1/11/24Amy Finnegan

Google Review

Jennifer Shaffer and Team did an amazing job finding us a home for my mother in law. Always available and reliable when we needed them. We are so thankful for such a smooth process and finding the perfect home.

12/21/23William Chalmers

Google Review

Carmen was wonderful. The house wasn't on the market long at all. She was very professional. Sold quickly. I highly recommend her.

12/20/23Brian Harriger

Google Review

To say we had a complicated situation is an understatement, but Carmen and the CLR Sales Group helped us navigate it to a great outcome. She and her team helped us find a great home that was even better than what we were expecting, and for less money than what we expected to invest! Thank you Carmen! 5 stars x 2!

12/18/23Harold Mcdonald

Google Review

I love the service that this company give I give them Five Stars

12/15/23Barbara DeLaRosa

Google Review

Carmen and The CLR Sales Group assisted me in purchasing my condo in a very professional, friendly and enthusiastic manner. She quickly provided me with pertinent and reliable information that allowed me to make the best decision for my current needs. I sincerely appreciated her experience, knowledge, integrity and awareness of local marketing trends. As I continue to search for rental properties, Carmen has been my "go-to" for resources and marketing analysis. I look forward to working with her and her team on my next property purchase.

12/8/23Daniel Canales

Google Review

Rachel and her team are absolutely AMAZING! She was extremely knowledgeable and provided the best advice during the home building process. When searching for our dream home, Rachel set up and attended each tour appointment no matter what location or time. She was available for every text, call, or email and set up reminders for important questions and deadlines. On top of her amazing service, her team provided professional videos to keep us updated throughout the entire home building process. We'd recommend Rachel to anyone.

7/17/23Rachel Wimberley

Google Review

I can't really say enough nice things about Carmen and all the folks at the CLR Sales Group. They made my house look amazing (help with staging, design, and of course marketing) and got me top dollar. Even when I wasn't sure about our course of action Carmen was unwavering and she was right. She knew exactly what type of client we were looking for with my unique home. Not only did she secure a great price for my home, she then helped me turn around and purchase my dream home at a dream price. Carmen is a great negotiator, I seriously don't know how she does it. Len was also incredibly helpful, especially as some engineering and inspection issues arose. Highly recommend and I am not a first time home seller or buyer. This team is the real deal.

4/15/23H P

Google Review

First Time Home Owners!!

We are so incredibly grateful for everything Carmen did to help us find the home of our dreams!!!
As first time prospective home owners, we were pretty intimidated about starting the process, but so many of our friends had worked with Carmen before and highly recommended reaching out to her!!
Carmen was AMAZING!!! During our initial consultation, Carmen took the time to really listen and ask about what we were looking for, not only in a house, but in a realtor!
She explained the whole process so well and made us both a LOT more comfortable with what we were about to get into!
During our search, Carmen provided us so many fantastic options within our price point and in the areas of town we were interested in!!
House tours were such a fun and fantastic experience with Carmen!! She has a super keen eye for pointing out potential issues with certain homes we looked at.
Once we had our house picked, Carmen went Above and Beyond to work with the selling agent to get the listing price down to a super reasonable price, based on some of the TLC we knew the house would need down the road.
During this process, the rest of the CLR Team (Len, Erin, Rochi) were Rock Stars with providing us updates, coordinating and showing up for inspections, and scheduling out important next steps!!
They seriously took away all worry or fear of us potentially forgetting something!!!
Everything felt so seamless!!!!
Now, we are the proud owners of our very first home!!!!!!
We couldn't have done this without Carmen and her Team!!
If you're on the fence or intimidated about looking for a new home, Do Not hesitate to give them a call!!!
She seriously made our dreams come true!!! <3

3/20/23Jeffrey Aldrighetti

Google Review

Amazing work, Carmen was nothing but perfect. She helped me with everything as a first time seller and every time I called her she answered! Amazing customer service and very knowledgeable!

3/4/23Jessica Money

Google Review

Carmen at CLR Sales Group was amazing to work with. She is incredibly knowledgeable and made the entire process of buying our first home so much easier on us. She cares about her clients every step of the way and is a shark in negotiations. We would and will recommend her to everyone we know that may be looking to buy or sell their home. Can’t thank you enough Carmen!!!

1/12/23Christopher Deavers

Google Review

Chris Deavers
I worked with Carmen to buy a home in Austin in 2020. She did a great job helping find and negotiate on my place. Her efforts helped me purchase below asking price even when others were paying above at the time!
Carmen is dedicated and takes time to walk you through the buying process.

1/12/23Christopher Scurry

Google Review

Working with the CLR Sales Group was by far the best decision we made when entering into the real estate market. We wanted a new build house but were not sure of the area. Carmen immediately stepped in an advised us on a lot that would fit the needs of our family. Based on Carmen's recommendation, we saved $165,000 on the lot alone! Carmen was there from start to finish and assisted with everything from selecting floorplans, advising during design center appointments, and negotiating contract details to save us money. Carmen even paid for us to have a personal home design consultant. Who does that!?!? Top tier service from the CLR Sales Group and we couldn't be happier! We love our new home!

Carmen, Len, Rachel, Carissa, John, Andrew, and others at CLR Sales Group were also amazing in helping us with the sale/lease of our other home (e.g., our starter home). Their marketing and strategy was top notch and they were able to get us multiple offers that were over twice the value we paid for the house back in 2016. Even after we decided to reject the offers and lease the property for an additional income stream, the CLR Sales Group stepped in got our home leased within a week! They are truly a client-focused group and we will be sure to use them for all our real-estate needs!

-Chris Scurry

11/5/22Krista

Google Review

This message is long overdue. Carmen from The CLR Sales Group sold my house within 3 days of listing it AND for an amazing price. She had great advice as to how to get the best offer and her expertise & knowledge about the market was spot on! I would recommend CLR Sales Group to anyone wanting to sell their home. Thanks so much Carmen!

10/19/22Hugh Poynor

Google Review

Very thorough action help me sell home quickly. Staging with furniture showed the home to great advantage. Incredible photos!!!

10/8/22Adrian Ruiz

Google Review

Carmen, Len and the rest of the CLR Team were EXCELLENT! From the initial explanation of “numbers” to the closing table, they work very hard to make sure that all of your needs are met every step of the way. I can’t recommend them highly enough!

8/12/22Kortney Surratt

Google Review

My name is Kortney and this year, I purchased a new home that was built! I worked with Carmen at the CLR Sales Group and had the most phenomenal experience. I entered this journey with little knowledge on the home buying process. I was overwhelmed until I met with Carmen and she broke everything down in the most easily digestible manner. She asked what my home must haves were and got back to me within 24 hours with options. We quickly found a cute, modern neighborhood in an incredible location of Austin that immediately felt like home.

I would NOT have gotten this home without Carmen's expertise AND her relationship with my builder. Without her, it simply would not have happened. We navigated a bidding war and after only a couple of tries, I won THE home I wanted from the very start. And now I write this review sitting in my new living room! Carmen looked out for my best interests and made my home buying dreams come true. She had a videographer sending me footage of my home at different stages of development which made this process even more exciting as a first time home buyer. She even had an interior designer come by and give me a consultation so I can get the most out of my space while I live here!

Do yourself a favor and let Carmen and the CLR Sales Group help you secure your dream home! Thanks so much Carmen & team!

7/27/22Valerie Kanak Poynor

Google Review

I am SO grateful for the attention to detail that Carmen and her team provided when I sold my Austin home… and for her patience with my bittersweet farewell to a beloved home.

2/24/22John Paul Borrego

Google Review

Carmen got the job done! My wife and I were eager to get into our first home and Carmen helped make that happen. She knows how to navigate this tough market we are currently in and the negotiations of it through and through. She fought hard for our home and it showed. Huge thanks to The CLR Sales Group and Carmen!

1/18/22Kelsey Nichols

Google Review

Rachel went above and beyond to help us find the perfect house for us. Not only did she make the whole process seamless and stress-free, she managed to get us into a house that originally turned us down. She was super easy going, and friendly and very knowledgeable of the process. It was a real Christmas miracle to have gotten into the new house in time for Christmas, and to be able to host the holiday for our family for the very first time ever is a memory I will cherish for the rest of my life. None of it could have happened without the hard work and effort from Rachel. She is a gem of human and I’m so thankful for her in this otherwise stressful time. Rachel deserves a raise after what she pulled off for us!

-Kelsey, Wayne, Shane & Ivey

12/15/21Brittney Gardner

Google Review

My husband and I can't possibly recommend The CLR Sales Group's services enough! We met Carmen at an open house and decided to work with her on our house search based on her knowledge of the area. All of her recommendations were spot on as far as our requirements and budget were concerned. She wasted absolutely no time in getting us in to see some housing options. Once we found the house we loved, she got an offer out faster than we could have expected. Her knowledge of the area and market led her to set our offer several thousand dollars less than the asking price, and it was accepted! We thought we would have ended up paying at least the asking price, if not more! Her services don't stop once you get the keys to your new home. From providing a free design consultation to offering a curated list of local contractors, Carmen Reese is determined to make your transition to a new home a smooth one. She's an obvious choice if you want to have a hassle-free house hunting experience.

12/12/21Kayla Johnson

Google Review

Working with the CLR sales group team was truly top notch! Selling your home during a pandemic is even more stressful than the normal process but Carmen, Justin, and Len made it as enjoyable as possible. They truly offered white glove service from the initial consultation/ staging of my home to post sale.

They were great at providing feedback and really fought for us to ensure we got the best offer possible. They were so reassuring and kept me at ease throughout the process while juggling the multiple offers we got in a very short amount of time.

They provided moving supplies and welcome gifts to assist in the transition to my new place and that really meant a lot for them to go that extra step.

I highly recommend working with the CLR team, you won’t regret it.

11/4/21Marco

Google Review

Working with Carmen and Len was a smooth experience from beginning to end. I highly recommend working with CLR!

10/25/21Emma DallaGrana

Google Review

The CLR sales group is top notch! They treat you like family from day 1. The orientation at the beginning of the process is extremely helpful, especially for a first time home buyer like myself. All the housing buying terminology and steps were clearly laid out in an organized way that made it feel exciting to start the house hunt rather than daunting. The process can be intimidating but the team is there for you every step of the way. Any questions I had, Carmen and Justin were just a text away from getting me an answer within minutes. I cannot say enough good things about this team and their support. Even more impressive is the tools and tips they have at their fingertips even after the home purchase is finalized. This made the transition even more seamless. Thank you CLR for helping me find my home sweet home.

10/21/21R S

Google Review

Carmen and the team did an amazing job selling my property! Carmen had the unit staged beautifully, put together a wonderful media package and got the unit sold quickly (with multiple offers). The team always kept me informed on what was going on and was super easy to reach whenever I had questions.

Carmen knows the Austin real estate market really well and has always given me thoughtful insight and advice. I highly recommend the CLR group, they are truly the best!