After 23 years at American Airlines and 23 years in real estate, she has learned that excellent customer service and communication retains customers. She feels that she is working with her clients as part of a team. Listening closely to what they say and need enables them, together, to decide what is right. Happy and satisfied clients perpetuate future business and referrals make up a good part of her business. She negotiates calmly under pressure and understands that the process can be both stressful and emotional for a person when buying or selling their “castle”. Occasionally, and when appropriate, she is good at slipping in a funny twist to a conversation; thus, helping to lighten up a process that may have gotten too heavy. Most importantly, she knows that it is essential in real estate to be forthright and honest.
She began her real estate career as a buyer’s agent for one of the top producers in La Jolla. Because of this experience, and her continuing work with buyers, she can bring a buyer’s perspective to the listing side. This serves her sellers in a number of ways but especially when preparing their home for the market and possibly saving some money there. In addition, she brings 20 years of personal experience investing in real estate. Her husband and she have owned and managed many properties over the years. They are familiar with investing in multiple units as well as single family residences.
On a personal note, as a benefit of her retirement after years at American Airlines, her family and she have had the opportunity to visit many places around the world. Although her immediate family consists of two young adults–a boy and a girl, she has a large extended family that also lives in the San Diego area. Spurred by her children’s interest, they have become very involved in the theater community around San Diego and, more recently, in Orange County where one of her children attended college.
Home Types:
House, Condo, MultiFamily, Townhouse, Manufactured
Years of Experience:
24
