Rachael Smith

9/7/22Cesar Carrasco

Google Review

I can't say enough about Rachael. She is the best real-estate agent that we've ever worked with. We first met Rachael in 2009 when we were looking to by a cabin. Every month Rachael would send me listing and finally in January 2020 we found the perfect cabin for us and we bought it. She is very honest and transparent. She was with us through the whole buying process. She made us feel like we were getting the family treatment. We consider a friend and our fist choice when we have a real estate question. We'll definitely go back to her when we're ready to upgrade.

9/6/22MustangJim1 Jim

Google Review

Rachael is an awesome Realtor and knows the Big Bear area. She found the perfect place for us, within out budget. Being an investor herself, she really understood our needs.

8/30/22Tom Bonetto

Google Review

I've worked with Rachael for the last 6+ years and have found her to be one of the best real estate agents I've known. She cares deeply about her clients, finds out their needs and wants, and always delivers upon expectations. As a mortgage lender, I deal with many agents, and Rachael has always been a true pleasure to work with. She's a true professional and I've always enjoyed working with her and her clients!

4/25/22Michael Ohara

Google Review

Rachael has a very good understanding of the market for pricing and what
prospective buyers are looking for. I had spoken to other brokers in the Big Bear Valley and Rachael by far was the best.

4/22/22Peisheng Hu

Google Review

Rachael is a great agent, highly recommend.

3/23/22Monique D.

Google Review

Rachael was the BEST realtor, we are so glad we found her!! She helped us secure our dream cabin in the woods and helped us get our offer accepted in a very HOT MARKET. Her team was always available to answer any questions/concerns we may have had. Rachael is a dream to work with and we recommend her all the time to people!

3/9/22Brandi Kelly-Contreras

Google Review

If you are looking for someone just as if not more motivated to sell your home as we were look no further! Rachael is in our opinion the Best realtor on the mountain. Because she really pays attention to details and has the technological knowledge to really propell your property above the others. We recommend her to everyone. Good luck . And did I mention top dollar for your sale. This girl will not stop until you get what you want. 😁🤑😊

12/1/21Jeanette Howes

Google Review

I was so glad to be referred to Rachael after being ghosted by the first realtor I was working with. She was extremely personable, and creative, which is so important in a market as hot as Big Bear has been while we were searching for our home. I'd definitely recommend her to anyone.

11/9/21Nadine Koehler

Google Review

Rachael was our real estate agent when we first bought our cabin and when we sold it! She is amazing to work with and very personable. She is very professional, easy to get in touch with, looks out for our best interest and has become a great friend. We would highly recommend her and will be sure to use her services again in the future.

11/5/21Meo Den

Google Review

Rachael is a source of information. She is intelligent and knowledgeable in her field and in her market. If she doesn’t know something, she will find out for you. She’s always helpful. I trust her, and her advice. I’m glad to have had her as my agent. But now I’m keeping her as a contact for life. I would refer and recommend Rachael to anyone with questions about real estate, investing, or about Big Bear!

11/4/21David Feinstein

Google Review

Rachael was a dream to work with. First of all, she sold our home within hours of listing it, and at a higher price than any of the comparable properties in the area. She had been recommended by a brilliant woman who knows more about Big Bear than almost anyone, and Rachael still exceeded our hopes and expectations. She is a pleasure to work with, both detailed and personable. She is also one of the most well-read and well-rounded characters you are likely to meet, and at the top of her game as a realtor. We couldn't recommend her more highly.

8/19/21Rachel Fairbanks

Google Review

Rachael was super knowledgeable and always quick to respond! She helped us every step of the way through our purchase and sale of our home. We are not the easiest clients, and she was attentive and helpful through it all. Highly recommend her services!

8/3/21Jared Siqueland

Google Review

Rachael first and foremost is passionate about real estate and helping those involved (clients and not). She genuinely cares about each transaction and the people involved. Rachael helped me buy a place and sell a place in Big Bear Lake, CA. Her expertise in real estate transactions, keeping tabs on the deal, and consistent/clear communication is on par with the best of them. Rachael stays consistent the whole way through even when difficult items pop up that may need to be navigated. I will definitely use Rachael again for my real estate needs when it comes to buying and selling property. She is super personable too, which makes the business relationship even easier.

7/10/21Kelly Berry

Google Review

We highly recommend Rachael! She is easy to work with, very responsive, and fun to house shop with. Her knowledge of the Big Bear market and of short-term rentals helped us find a wonderful vacation home. Our offer and purchase prices were well under the asking price, in a seller’s market, and Rachael’s guidance and support were highly appreciated as we negotiated with the seller. Our escrow process was smooth and organized, which was especially great since we live hours from Big Bear. We will definitely be asking Rachael for her help on our future Big Bear real estate needs.

7/3/21Jean Byllesby

Google Review

Working with Rachael Smith was wonderful. We had two rentals in Big Bear that we have wanted to sell for years but have hesitated because of our long-term tenants. I had a great conversation with Rachael a couple of years ago, but we decided to wait on selling. With the market in Big Bear so hot, we decided to call Rachael again because we had such a good feeling about her the first time we talked. When she said we could market the rentals with an agreement to allow our tenants to stay, we decided now was the time to get them sold. She suggested reasonable asking prices to start with, and when we called our tenants, both of them actually wanted to buy the places themselves. Rachael worked very well with both sides.
Rachael had great advice all the way through the process. She worked with the tenants and facilitated everything beautifully. On our end, we were able to do everything online, which was great because we live down the hill. She updated us frequently and kept us informed of all timelines, and in less than two months from our first call to Rachael, escrow had closed on both places. We never dreamed everything would go so smoothly, and we know this happened because of Rachael’s knowledge and expertise as a realtor. In addition, she is just a great person! Whenever we had questions whether by email or phone, she got back to us immediately, and it was always such a pleasure talking with her on the phone. I felt like we were working with a friend, even though we’ve never actually met in person. (We hope to meet her on our next trip up to Big Bear.) We highly recommend Rachael to anyone looking for a great realtor in the Big Bear area.

5/13/21Gerry Dorotheo

Google Review

You can count on Rachael, whether buying or selling your property in Big Bear, CA. She helped us navigate the intricate world of buying a house and then selling the house after 3 years of ownership. She helped us negotiate for top dollars when we sold the house. I will definitely ask her help again the next time I buy a house in Big Bear.

5/12/21Natalie Tomasik

Google Review

Rachael is just the best! No question about it. We had a very complicated transaction that involved issues with the title, liens on the property, potential foreclosure of the home, and on and on. Rachael guided us every step of the way and helped the entire escrow process run as smoothly as possible. I recommend her to anyone I know looking to buy in Big Bear!

4/19/21Earl Grinnell

Google Review

Rachael out performed my expectations on all levels. I was well informed on each and every turn of the sale. She was very pleasant when ever we spoke. I would not hesitate to do business with her again if I returned to Big Bear.

4/19/21Stephen Berentsen

Google Review

If you need a realtor in/around Big Bear, then you must use Rachael!!! She helped us with the sale of one home in the Moonridge area and then the purchase of another home as well. Very connected with the markets and we felt she was always looking out for our best interests.

3/4/21Derek Romo

Google Review

Rachel is one of the best you will ever work with. She is competent, professional, and thorough. In addition, she is kind and fun to collaborate with. Great lady! I won’t use another realtor in Big Bear.

2/25/21Greg Nichols

Google Review

I can't say enough about Rachael. We just closed a vacation home in Big Bear, which was actually our first property purchase, and Rachael was a wonderful guide, collaborator, and repository of knowledge throughout the process. Big Bear is COMPETITIVE and the market is hot right now. Rachael was realistic. She listened to our needs and then immediately jumped into action, coordinating on-market offers but also finding off-market opportunities to fit our budget -- all while warning us away from properties that *seemed* like they might work for us but that in hindsight would have been nightmares. She hustled every step of the way, was completely responsive, and most important we always felt like we were getting the benefit of her deep knowledge of the market and the area without any trace of icky salesmanship. She's just good people who's PHENOMENAL at what she does, which is absolutely the word on the street and how we came to find her. Rest assured when we're ready for our next place Rachael will be repping us.

2/25/21Seager Parents

Google Review

Working with Rachael was so smooth. She was thorough, efficient, so knowledgeable and quick to respond to our many questions. We appreciated her taking the time to get a good idea of our wants and preferences for buying a home. She exceeded our expectations!

2/7/21Patti Strout

Google Review

We weren't sure how selling a house in the middle of a pandemic might work, but Rachael made the whole process very easy. From listing to closing escrow took less than 6 weeks! Rachael always got back to us quickly, held our hand when we had worries, and celebrated with us when the house sold. It was a pleasure to work with her and we highly recommend her to others looking to sell!

1/16/21Dennis Ball

Google Review

Working with Rachael has been a pleasure. This is the first time I have sold a home that I was not currently living in Selling it during a pandemic and living out of state was made simple and stressless working with Rachael. Rachael is very knowledgeable about real estate and the market in Big Bear/surrounding area. We set a price I was happy with that was reasonable and my home got multiple competing offers and sold above asking price. During the contract negotiations Rachael was very thorough and made sure that I understood and even advised changing language to make sure there would be no misunderstanding. I would highly recommend using Rachael for all you real estate needs.

12/17/20Maria loya

Google Review

12/17/20Jon juneac

Google Review

Rachael is wonderful. She Navigated us through our real estate fears and looked after our best interest at all times. She is the most honest straight forward agent we have ever met. She sold our house fast and for well above what we were initially expecting.

10/17/20Season Everton

Google Review

We felt so lucky to have found Rachael for our realtor. She was exactly what we were looking for. Great experience from our first meeting to the close of escrow and beyond!

10/16/20Janet Major Hackler

Google Review

Working with Rachael has been amazing! She has gone above and beyond what would be considered normal part of a real estate agent. I received information from her in the mail stating that she could sell our house within a particular range and that she did! She gave great advice on how to stage or home and worked with us with regards to showing our home when we had people staying in our house. Whenever I had issues or concerns about our property should would have people there checking it out for us. We had a very frustrating close and she was my advocate following up with the escrow company and pushing them to get their tasks done. Throughout the closing process she always took my calls and followed up on the issues in a very timely manner. I highly recommend utilizing her for any of your real estate needs.

10/13/20Tawny Barin Howlett

Google Review

When we decided to sell our Big Bear house, I recalled a friend's recommendation of realtor and Rachel quickly replied and set things in motion. She's effective, transparent and highly knowledgeable about the local market whether representing buyers or sellers - plus great insight from her experience managing rental properties.

10/6/20Chris Ground

Google Review

We had the opportunity to purchase a piece of property in the Big Bear area and had the great fortune to have Rachael Smith orchestrate our purchase. She was attentive, transparent, effective and most important, responsive…everything you can pray for in a real estate person. She also knew the area extremely well and has since been able to recommend several other highly rated people in the area that we needed to do some work on our home.

9/3/20Ergin Kuke

Google Review

We couldn't have asked for anything more. Calmly and professionally she took care of every detail. Rachael is gold.

8/5/20thelma Muro

Google Review

This transaction was seamless and easy. Rachael is very professional and easy to work with. I would highly recommend working with her on any real estate transaction.

7/20/20R S

Google Review

Rachael was a pro all the way through!

12/22/19Brian Briggs

Google Review

Rachael is great to work with. We didnt live local during our househunt, but she was very flexible and met us whenever we made it to town. We were new to town and she helped us get to know the area. She was very understanding during our decision making process, and very patient. We couldnt thank her enough for getting us into our new home on a very tight timeline.

5/11/19Paul Carlson

Google Review

Rachael Smith is really a great agent to work with, in fact she does all the work. I am very happy I chose her to sell my house, and you will be glad you did to when you have Rachael work for you. Thank you very much Rachael

4/23/19John Kenneth

Google Review

I never post reviews. Unless my services are terrible or, over the top good I see no sense in posting. Rachael Smith’s services were way above and, beyond the call of normal duty. I have no choice but to write this glowing review.

In the beginning of winter I decided to research purchasing a vacation home in Big Bear. I had no experience in the area. I was so gun shy that I came up on 6 different occasions and, made 5 different offers. Finally, after months of patience Rachael found a gorgeous home far below market value for me. We placed an offer within hours of it hitting the MLS and, it was immediately accepted.

During Escrow I came up for the home inspection and, went for a half day of snowboarding. I had an accident which hospitalized me for a week. I required 8 weeks of recovery. Rachael helped me to complete many tasks that I was unable to because of my condition.

Also, the seller received several cash offers much higher than mine after the fact. They became difficult. They started doing things to try and force me out of escrow.

They took a couple of thousand dollars’ worth of furniture from the home at the last minute. Furniture which was in our deal. Imagine buying a car then finding out the seller had taken out the stereo at the last minute. Rachael stood her ground and told them that was unacceptable. In the end the seller’s agent paid me cash for what they had taken in escrow.

So if you’re thinking about working with Rachael do it. You’ll be glad you did.

3/9/19Debbie Washburn

Google Review

Thank you, Rachael! Very easy to work with and knowledgeable. Couldn’t find a better real estate agent!
Sold my condo and found a house for me to buy! Thanks again, Debbie Washburn

2/28/19Maria Hernandez

Google Review

Rachael is amazing.

11/19/18Willy Bassler

Google Review

Rachael was on point all the time! She is super responsive with answering any questions! She found our family cabin and gave us some great rental tips for when we are not using it! We will use her again!

11/19/18Jaime Rayfield

Google Review

Rachael has a vibrant personality and is easy to work with. She is knowledgeable, helpful and quick to respond. I highly recommend her for your real estate needs.

11/19/18Dr Kim

Google Review

Rachel is a fabulous person and also a professional, skilled realtor with amazing knowledge of the Big Bear community. She takes the time to get to know her customers and their needs and then works to meet them all. It is always a pleasure to talk to and work with Rachel!!!!

11/19/18Pam Kiesel

Google Review

Rachael is a long time resident of the community, she is knowledgeable, flexible,& patient . She makes sure she understands what you are looking for and where you hope to find it. And believe it or not she makes house hunting fun!

11/19/18Daniel Montoya

Google Review

Rachael made our experience easy and great. She was accommodating working with our weekend schedule coming up to Big Bear to purchase our 2nd home. I highly recommend her as she was helpful throughout the whole process and still helps us when we have questions.

10/31/18Mountain Unique By Gary Doss & Associates

Google Review

Truly an asset to our team

10/31/18susan carter

Google Review

Simply the best!