In her new role, Carmack will oversee initiatives aimed at gathering and incorporating customer feedback, streamlining processes to enhance efficiency, and fostering a culture of excellence across all touchpoints of the customer journey.
Carmack brings a wealth of experience to her new role, having progressed through roles at Stone Martin Builders and in real estate. Starting as a Sales Training Manager, she enhanced team performance and customer satisfaction. As Market Manager, she excelled in fostering exceptional experiences and driving growth.