When growing up in China, Xia Zhao’s passion for real estate and client care blossomed at a young age through her family’s general contracting business. She spent lots of time watching how her father’s business took excellent care of their customers and enjoyed browsing floor plans and playing with wood blocks and small tools.
Before becoming a real estate broker in 2016, Xia worked at Microsoft for years as a Program Manager. This prior experience gave her a strong base in communication skills and established best practices in work that helped her provide unparalleled client service.
An award-winning broker at her firm John L. Scott Real Estate, Xia provides top-notch service to clients from diverse backgrounds, and is fluent in both Chinese and English. She often helps buyers and sellers in King County and south of Snohomish County, in cities including Bellevue, Redmond, Kirkland, Sammamish, Issaquah, Bothell, Kenmore and Woodinville.
For sellers, Xia leverages John L. Scott marketing tools, including Market Ready, Day One™ and the JLS Listing Launch Process. She also applies her own promotional package for her sellers to maximize exposure and get the home sold at the best price.
Xia works with buyers looking for primary homes and also investment properties. She customizes the search criteria and negotiation strategies for each buyer, providing a truly customized experience.
Xia is dedicated to transactional excellence for every listing and sale. This means she oversees every detail of the real estate transaction, and is fully committed to her clients before, during and after a sale. The transaction is far from over once an offer has been accepted. Xia monitors inspections, appraisals, title, escrow and loan processes. Her communication and collaboration with all parties involved with the transaction ensures a smooth and timely closing.
Continual professional development is important to Xia, who sharpens her professional skills through classes and obtaining designations such as MCNE®, Certified Luxury Home Specialist®, and more.
When she’s not working, Xia can be found reading, cooking, singing in the Kirkland-based Carillon Chamber Choir, or spending time with family and friends.
Xia’s family culture is centered around honesty, loyalty, commitment, care and gratitude. She applies these values as her principles that guide her life and how she works with her real estate clients. Xia values and appreciates the opportunity to guide her clients through what’s likely to be one of their most important life events.
