What to ask when comparing mortgage lenders

Costs vary so it's important to shop around

Make sure your lender explains details such as early payoff penalties and points. (Getty Images)
Make sure your lender explains details such as early payoff penalties and points. (Getty Images)

The mortgage rate and fees you pay when you buy a home can vary dramatically among lenders. The rate lenders charge is based on a number of factors, including the buyer's credit score.

Charges are also based on the type of loan you get — fixed rate vs. adjustable rate. There are also closing costs and possibly points, prepayment penalties and private mortgage insurance to consider.

Here's a checklist to help you determine the lender and options that are best for you.

Understand your loan options

Lenders offer a variety of loan types and terms to fit a homebuyer's financial situation and lifestyle.

  • Is it better for me to be on a 30-year, a 15-year or another term of payment?
  • What down payment is required?
  • What is the debt-to-income ratio requirement to qualify for a loan?
  • Can I use gifts to fund the down payment?
  • What is the best interest rate being offered?
  • What is the annual percentage rate?

Get an estimate for costs and fees

Add up the specific costs you will pay for the services necessary to close, such as appraisal fees.

  • What are the total closing costs?
  • What will I be charged for underwriter fees?
  • What are the fees for an appraisal?
  • How much would I pay in private mortgage insurance, or PMI, if any?
  • What is the estimated monthly mortgage payment, including property taxes, insurance and PMI?
  • How much can I reduce my payment per point paid (lowering the interest rate for a lump sum upfront)?
  • What is the maximum I'd pay for points?
  • Are there any lender-specific offers/discounts?
  • What are the fees for making a late mortgage payment?
  • Can I skip a payment without penalty?
  • Is there an early payoff penalty?
  • Is there a discount for autopay?

What to ask about fixed-rate loans

Fixed-rate mortgages maintain the same interest rate for the entire loan term. Shopping could help you secure a lower rate and a lower monthly payment.

  • What are the different rates lenders charge for points?
  • What are their closing cost estimates (which may be higher for lower-rate loans)?
  • What are the options for private mortgage insurance and the terms for canceling it?
  • Which lenders have the best customer reviews?
  • Are there any terms of the mortgage that I can't accept, such as a penalty for early repayment?

What to ask about adjustable-rate loans

As the name implies, adjustable-rate mortgages, also known as ARMs, are characterized by their variable interest rates.

When you take out an ARM, you lock in one rate for a set period, such as five or seven years. That rate is usually lower than the one you would get with a fixed-rate mortgage.

However, after that period lapses, your rate will move according to the market benchmark your lender has chosen — the U.S. Treasury rate, for example. Depending on how that benchmark is performing, your rate will change at a set cadence, usually once or twice a year. For example, a 5/1 ARM would have a fixed rate for five years, and then it would adjust annually. You can also finance an adjustable loan into a fixed loan.

Start with the checklist items for fixed rates, and add:

  • What is the rate linked to, and how often does it change?
  • Will a lender freeze the rate for a specified period before the loan is approved? For example, lenders often take several weeks to review an application before approving a loan. During this time, interest rates may change, rising or falling. In response, some lenders will lock in the interest rates while they consider the application.

Pro tip: The future of the economy and interest rates is hard to predict. A first-time homebuyer could play it safe by sticking with a fixed-term loan.

Ask about customer service after the loan closes

It's important to know how a lender will handle issues during the life of the loan.

  • What is the contact information for customer service?
  • Will the lender service my loan?
  • How long does the loan approval process take?
  • How will you keep me updated during the process?
Writer
Dave Hansen

Dave Hansen is a staff writer for Homes.com, focusing on real estate learning. He founded two investment companies after buying his first home in 2001. Based in Northern Virginia, he enjoys researching investment properties using Homes.com data.

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