Before committing to a lease, touring the actual unit is essential — even if you’ve already seen virtual tours online.
While video tours and floor plans can help narrow your search, nothing replaces walking through the space to check its condition, layout and surroundings.
Competitive rental markets move fast, so come prepared with documents, such as proof of income, credit information and ID, to avoid losing out on a great unit. Use this checklist to stay organized and make sure you don’t miss any details during your tour.
What to do during the tour
Each tour should take about 30 to 45 minutes. During this time, you should see every room of the unit you are considering. Be sure to see the actual unit, not just a model unit. Once there, take your time inspecting the unit and verify that the listing details match.
- Bring a measuring tape and measure the walls, ceilings, doorways, and any other features you think might be important.
- Check water pressure and hot water.
- Turn on all the lights.
- Ask about utilities and what’s included in rent.
- Take photos and videos of the unit’s condition.
- Test the phone signal in each room.
Red flags to look for in a unit
Renting is temporary and units often see several tenants over the years. Some wear and tear is expected, but some signs of damage should not be overlooked. If you see something, ask the leasing agent or landlord if that will be fixed before you move in.
- Cracked or chipped paint.
- Brown water stains on walls, ceilings or under sinks.
- Signs of pests like droppings, dead bugs and traps.
- Strong odors of smoke or mildew.
Questions to ask about the unit
As you tour, be inquisitive and ask as many questions as you have. Here are some to consider asking.
- Are utilities included or extra?
- How are maintenance requests handled?
- Who pays for repairs?
- Any upcoming renovations or construction?
- Extra fees for pets?
- How are pest issues handled? Do you spray quarterly?
- How do trash and recycling work? Any fees?
- How are mail and packages handled?
- What are the building’s rules?
Inspect amenities and exterior
Once you have seen the unit, take some time to check out the building and what it has to offer. If there is an amenity fee, you will want to ensure that you are getting something in return for the cost. Parking, gyms and pet amenities can help renters save money, but if they are not consistently usable it could be an issue.
- Walk through shared spaces, such as the gym, pool, rooftop, and dog park.
- Check the cleanliness and upkeep of common areas.
- Check out the stairwells and hallways for smells or signs of pests.
- Check the gym to see what equipment is available and how large it is.
- Inspect mail/package rooms for security.
- Walk the property to inspect the landscaping and outdoor conditions.
- Check parking availability and guest parking. Inspect the stairwells and hallways for any unpleasant odors.
- Visit during peak hours for noise and traffic levels.
Red flags outside the unit
The unit may be great, but if the building is falling apart, it still could impact you as a renter. Keep an eye out for potential red flags.
- Overflowing trash bins or litter.
- Overgrown landscaping or neglected common areas.
- Signs of pests like nests, droppings and traps.
- Cracks in the foundation or exterior walls.
- Peeling paint or rotting wood.
- Poor drainage or standing water.
- Broken or missing roof shingles.
- Rusted or damaged gutters.
- Insufficient outdoor lighting.
Questions to ask about exterior
You can’t control your neighbors and their cleanliness, but you can ensure that the building responds to issues and enforces standards. The leasing agent may cover some of these topics, but if not, be sure to gather as many details as possible.
- Who handles landscaping and snow removal?
- Are parking spaces assigned? Is guest parking available? What are the costs?
- How often is exterior maintenance performed?
- What steps are taken to prevent pests?
- Does the landlord maintain outdoor lighting?
- Have there been any recent repairs to the roof or foundation?
- How are trash and recycling handled?
- How often are the gym, pool, or other shared spaces cleaned?